Customer case
Customer case
OGAE – Seamless member communication during the Eurovision Song Contest
Digital membership cards and fast communication for a global fan community
OGAE (Organisation Générale des Amateurs de l’Eurovision) is an international umbrella organisation for Eurovision fans worldwide. During high-intensity periods such as the Eurovision Song Contest, clear and timely communication is essential.
To digitise its membership cards and streamline communication with members, OGAE uses the Cardskipper platform.
The challenge
With a large and highly engaged membership base spread across multiple countries, OGAE needed a straightforward way to share up-to-date information about tickets, events and Eurovision-related activities. Fragmented or manual communication channels made it difficult to ensure members received accurate information at the right time — particularly during the busiest parts of the season.
The solution
Using the Cardskipper app, OGAE introduced digital membership cards alongside a single, unified communication channel. Push notifications enable the organisation to share ticket updates, event information and important announcements quickly and efficiently — both in the lead-up to and during the Eurovision Song Contest.
The platform is also used for ticket management and personalised digital membership cards, giving members a smooth, modern experience directly on their mobile.
The result
With Cardskipper, OGAE has simplified member communication and created a more structured way to manage information during one of the most demanding periods of the year. The organisation saves time and reduces administrative effort, while members benefit from clear, reliable updates in one place.
The digital solution strengthens the overall membership experience and makes it easier for OGAE to engage its global fan community.
“We are proud to be part of OGAE’s Eurovision experience. Supporting them with digital membership cards and seamless communication with their members is a fantastic opportunity for us.”
— Joakim Schelin, CEO, Cardskipper
Would you like to see how the app works?
With our demo, you can explore the app’s features both as an administrator and as a member. We can also look at how your existing membership register can be integrated with Cardskipper.
Learn how Cardskipper can improve member communication while reducing costs and increasing revenue. For more information or a demo of our digital membership platform simply complete the contact form and we’ll soon be in touch.
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